First of all, there are so many companies who think that getting complaints from their clients will weaken their business but they are not at all aware of the usefulness. But, they are absolutely wrong because if you ever visited the WVP Complaints page then you will see they have got so many complaints again their service or maybe employees but still they are on the top of the immigration industry and there must be some reason, right? Well, you should not be one who will decide that complaints are good or not. You can either take suggestion from a guide or follow what others are doing.
It’s not at all dumb to keep your complaints section open rather it will let the people trust you and also you will be able to know where exactly you were wrong in order to not repeating that mistake again. If people see that you are very much open for complaints and you literally give efforts to make them correct then they will have faith in you. This basically goes for both your existing clients and new ones. You might be thinking that keeping it open for all, is that even a good option?
If you think in a different way, it is definitely a good option. Just like the review thing. Everyone might not be satisfied with your service and that would be pretty much obvious but you need to work on the parts, they have complained about so that it won’t be repeated. When you will know the problem or the mistake, then only you will be able to rectify it. You need to check all of the complaints and take a moment to solve them. They might have some issue with your particular employee who was serving that client, don’t you think that you need to listen to that? Of course, you do! You need to take action if they have done any sort of misbehave with them because it will make your image bad. They will not only judge the employee of yours but your agency. So, you should definitely think about it. WVP Complaints is something you must take lesson from.